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iFax

iFax

Overview

What is iFax?

HIPAA-compliant fax.With advanced encryption and strict adherence to HIPAA regulations, iFax ensures maximum security for sensitive information and documents, as a HIPAA-compliant fax provider for businesses.The vendor states iFax has earned the Seal of Compliance™ by implementing all necessary procedures…

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Recent Reviews

Quick, easy, done!

10 out of 10
February 09, 2024
It was quick easy and cheap. Very nice to have a service that actually works. I appreciated the simple checkout and interface. Tired of …
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iFax for small business

10 out of 10
January 24, 2024
Incentivized
iFax has been very helpful in eliminating wait times and gaps in communication with other providers and insurance companies to help ensure …
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TrustRadius Insights

iFax has become a go-to option for users who need to send government-related documents that cannot be sent digitally as PDFs. Users …
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Try it! You'll Love it!

10 out of 10
September 23, 2023
Incentivized
Excellent source for quick faxes. realible! I use iFax for a variety of business transactions and I haven't had a single problem. If you …
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iFax Delivers!

10 out of 10
September 01, 2023
Incentivized
It is nice to have iFax as many companies no longer have fax machines. I use it to receive signatures and forms from customers. It is very …
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Reviewer Pros & Cons

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Pricing

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What is iFax?

HIPAA-compliant fax. With advanced encryption and strict adherence to HIPAA regulations, iFax ensures maximum security for sensitive information and documents, as a HIPAA-compliant fax provider for businesses. The vendor…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.ifaxapp.com/pricing/?utm_so…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Nextiva vFAX?

Nextiva's vFAX enables users to send and receive secure, electronic faxes from anywhere on any device, to free users from fax machines.

What is HelloFax?

HelloFax from Dropbox company HelloSign is an online fax software solution. Incoming faxes go directly to the recipient's inbox and outgoing faxes are sent online, all from a computer.

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Product Details

What is iFax?

HIPAA-compliant fax.

With advanced encryption and strict adherence to HIPAA regulations, iFax ensures maximum security for sensitive information and documents, as a HIPAA-compliant fax provider for businesses.


The vendor states iFax has earned the Seal of Complianceâ„¢ by implementing all necessary procedures to comply with the Health Insurance Portability and Accountability Act (HIPAA). The Seal of Complianceâ„¢ is only awarded to companies that have effective HIPAA compliance programs in place. A HIPAA-compliant online fax service proactively prevents breaches, conducts regular security audits to minimize risks, and ensures that files and documents are sent in accordance with the security standard.


iFax Features

  • Supported: Email to Fax
  • Supported: HIPAA-Compliant Fax
  • Supported: Mobile Fax
  • Supported: Scan and Fax
  • Supported: Fax Documents
  • Supported: Toll-Free Fax Number
  • Supported: White Label Fax
  • Supported: Fax Automation
  • Supported: 24/7/365 Live Support

iFax Screenshots

Screenshot of the dashboard where users can send and receive fax through filling all the needed information and preferred time. This helps users to schedule a fax that needs to be sent in a preferred schedule/time.Screenshot of Professional Settings, where users can customize their profile's privacy, and the information to be shown in faxes.Screenshot of a customizable fax number depending on preferred location.Screenshot of the screen where users can:

Scan: Capture documents with the mobile scanner, included in apps.
Import: Connect to cloud storage platforms, import documents, and fax them securely.
Fax: Use the iFax website or mobile fax apps to fax from any device.
Store: Maintain an encrypted fax history in the cloud for optimal security and accessibility.Screenshot of New fax number creation (or use an existing number).
- Dedicated fax numbers are available to new users
- Transfer an existing business fax number to keep it so there is no need to update contacts and print-ads
- Porting an existing fax number takes 3-5 days
- A toll-free number can be generated, or a fax local numberScreenshot of iFax uses military-grade 256-bit AES end-to-end encryption, helping businesses to comply with HIPAA, GLBA, and other strict security guidelines. All faxes sent and received have complete audit trails, making iFax a fax solution for regulated industries like legal, finance, healthcare, insurance, and real estate.

iFax Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web

Frequently Asked Questions

iFax starts at $0.

eFax Corporate, HelloFax, and Metrofax are common alternatives for iFax.

The most common users of iFax are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(158)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

iFax has become a go-to option for users who need to send government-related documents that cannot be sent digitally as PDFs. Users appreciate the convenience of using iFax on a case-by-case basis, without the burden of a monthly or annual fee. With iFax, users can easily fax paperwork directly from their laptops or printers, providing on-demand convenience. It is particularly praised for its flexibility and ease of use, making it an ideal solution in urgent situations where a quick and easy online fax service is needed. It has been highly beneficial for users who don't have access to a traditional fax machine, allowing them to send faxes quickly and effortlessly.

The versatility of iFax extends beyond sending faxes; it also allows users to receive faxes, making it a valuable tool for many different users. Despite some initial setup steps that may need to be repeated, the service is highly regarded for its simplicity and ease of use. Users often utilize iFax to send enrollment documents for insurance, appreciating the hassle-free process that includes the ability to create cover letters and send messages within minutes. Even though most users might not use the service every month, they value the availability of 5 free fax pages per month.

iFax bridges the gap between older technologies and modern tools, enabling users to send important and time-sensitive documents to organizations that still require hard copies. The cost-effectiveness of iFax is highly regarded by individuals and companies alike, as it provides a viable alternative to purchasing a fax machine and paying for a dedicated fax line, ultimately saving money on overnight shipping costs. This convenience is particularly valued by companies that no longer have physical fax machines but still need to receive signatures and forms from customers easily.

Overall, iFax is recommended by users who have occasional faxing needs due to its user-friendly interface and free option for a few faxes per month. It has proven reliable for various business transactions, ensuring that important documents reach their intended recipients without any issues. Small businesses, in particular, find iFax to be a valuable fax program that doesn't take up physical space while saving both money and time. The product is regarded as a real timesaver, providing easy access to faxing capabilities whenever needed.

Easy Sign-Up Process: Many users have found the sign-up process to be extremely easy, indicating a smooth and hassle-free experience when creating an account for the platform. They appreciated the convenience of a straightforward registration process that required minimal effort.

Intuitive Online Dashboard: The online dashboard for users' accounts has been widely praised for its intuitive design and ease of navigation. Reviewers have described it as user-friendly, with a pleasing visual layout that makes it easy to find and access different features. This intuitive interface enhances the overall user experience and allows users to effortlessly manage their faxing activities.

Simple Fax Sending Process: Several reviewers have mentioned that setting up the account to send the first fax was a simple and straightforward process. The platform provides clear instructions and guidance, making it easy for users to understand how to send their documents quickly. This streamlined approach saves time and eliminates any potential confusion or frustration during the fax sending process.

Slow and Chunky Keyboard Entry: Some users have expressed frustration with the slow and chunky keyboard entry in the app, stating that it hampers their text input speed and efficiency.

Limited Flexibility of Cover Sheet: Several reviewers have mentioned a desire for more flexibility and options when it comes to the cover sheet. They feel that the current options are limited and would like to see more customization features available.

Limited Free Quota of Pages: A number of users have suggested that the app should offer a larger free quota of pages. They feel that the current limit is too restrictive and would appreciate having more pages available without having to upgrade their plan.

Reviews

(1-3 of 3)
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Leith Knight | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
In the modern restaurant environment we no longer have a dedicated fax line, the needs of the business have changed drastically. There are still some areas where a fax is the most convenient way to send out information. Using iFax allows us to do this on a case-by-case basis for a small payment without having a monthly or annual fee, saving us the additional expense while allowing us the on-demand convenience of a fax when needed.
  • Provides basic cover sheet
  • Easy-to-use interface
  • Upload document easily
  • Cover sheet was good but perhaps flexibility for more options and fast keyboard entry speed (was a tad bit chunky to enter the text)
If you have frequent fax needs, I wouldn't recommend iFax. Occasional faxing for a business (up to a couple times per month) and really any faxing as an individual I would recommend iFax over the subscription models others offer.
  • It allows us to save costs on faxing.
I preferred iFax because of the payment model.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Used to fax in enrollment documents for insurance, the process was easy to enroll in and easy to use. I was able to create a cover letter with out hassle and send my message all with in 5 minutes for free. you are provided with 5 pages of free fax per month. I realistically don't think I will use it every month. Fax is an archaic system but at least there are companies in place that make it easy to do free when you occasionally have to.
  • Ease of enrollment
  • ease of use
  • free usage for up to 5 pages per month
  • a bigger free quota would be nice 10-15 pages
Ease of enrollment and ease of use were big factors for me. If someone i know needs to send a small document for some silly reason then I would highly recommend this service since it is free as long as you do not need to send more than five pages.
  • I sent one fax that was required by provider enrollment so that is good.
the services were honestly the same but efax forces you to add a credit card so that they can charge you once a month in order to get their free trial. I only sent one fax with efax this year and canceled immediately. at least with ifax I can send one small document per month.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We didn't want to use our printer for faxing servies and didn't want personal fax machines for the 1 in 100 times we actually needed to fax something so someone said get the app and see if it works.
  • User Friendly
  • Quick and easy
  • Visually it could be more appealing but it's just an app so it's not a dealbreaker
If you need to send faxes from your phone.
  • Free trial was nice so we could understand what we were buying
  • It's nice that it's an app instead of having to go to the copy room every time
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